Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 17, 2016

Easy setup, will follow up with updated review in a couple of months.

Babykind Market
United States
Almost 2 years using the app
February 26, 2019

Great app, easy to set up and integrate with our other review and mail apps. Support was so extremely quick and helpful. Highly recommend.

Rojank
Australia
Almost 2 years using the app
Smile.io replied March 26, 2019

Our Support Team is pretty awesome! :) Thank you for the five-star review!

November 15, 2016

I am having so much fun with this app. I love everything about it and I was able to figure out some of the things I had questions about.

Www Jrazzcollction Com
United States
Almost 2 years using the app
August 24, 2022

We really love the Smile.io. The support is awesome! The UI of the Backend is clean and clear -> easy to set it up!

Licargo - Autopflege Shop
Germany
Almost 2 years using the app
Smile.io replied August 24, 2022

It was great chatting with you today! Thanks so much for taking the time to leave a review! We really appreciate it and are so happy to hear that you are loving Smile 💛 Nicole & the Smile Team

Edited August 19, 2021

Trying the free plan to earn and redeem rewards. Works well. Good customer service. Not yet tried the paid plan.

Käse
India
Almost 2 years using the app
Smile.io replied August 19, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

January 13, 2017

Does everything you could want it to.

Wood Sons
United Kingdom
Almost 2 years using the app
June 15, 2023

I have a problem with transferring plan from Global to Local stores, the service is so smooth and I just need to follow the instruction, she so patient eventhough it's a long and confusing process. Thank you to Hannah the one who assist me :)

Batik Boutique
United States
Almost 2 years using the app
Smile.io replied June 15, 2023

Thank you so much for your review Amy, glad to hear the service was smooth! It was a pleasure assisting you - Hannah & The Smile Team :)

May 19, 2016

Perfect! Exactly what I've been looking for in a loyalty program!

Thirtyone Blue
United States
Almost 2 years using the app
January 19, 2023

One of our customers had trouble logging in and I reached out to Nicole. She was extremely friendly and helpful.

Aunt Jeni's Home Made
United States
Almost 2 years using the app
Smile.io replied January 19, 2023

It was so great chatting with you today. I'm glad that we were able to help you! Thanks so much for taking the time to leave a review. It means a lot!
💛 Nicole

November 17, 2016

Very easy to set up, looking forward to seeing what results we get in store.

Lswitch
United Kingdom
Almost 2 years using the app