Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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So far, This app makes me life so much easier!
We don't usually leave reviews for apps. We gave this app about a year on the Small Business plan. It didn't come cheap, but the results are starting to show. We integrated the app with our review app (yotpo) and they work great together. We love our customers and we want them to feel the love as well. This app is a great way to show it. Gets our customers more involved than your typical coupon. Thanks Smile.io
Today Joana helped me figure out why a customer was having trouble using their rewards (user error) quickly and with kindness. Appreciate the speedy response!
Hi Danae, thank you for taking the time to leave such an insightful review! We appreciate your feedback on notifying and educating customers and will look at ways to do better in the future. Also you are correct, Instagram doesn't allow deep links in their bios. We hope they change this, but I sent you a message on how you can still add a link to sign up in Instagram, and tips & tricks to educate customers on your program! 💛 Nicole
Nice app. It helped us to grow our business by rewwarding our customers. Many thanks,
This app has been a great addition to our website as a loyalty program for our customers. The customer service is super fast and extremely helpful! I would highly recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
This app is easy to set up. I can't wait for my customers to start earning points. I love how everything is easy and less work for the business owner to do.
Thank you for the review! We've worked really hard to make Smile as easy to use as possible. We appreciate the 5-star rating! 😄
Super easy to set up, can't wait to see it in action. Would like a better way to preview what the upgrade options actually look like to help evaluate the upsell.
Amazing app. Great options for start-up online stores and user-friendly. I tried other loyalty apps, and by far, Sweet Tooth is my favorite.
We did a ton of research before choosing an app to enable a rewards/loyalty program, and I can confidently say 2+ years in that we chose the right one! Smile offers a great mix of value and features, and the team is always super responsive and helpful - going above and beyond to help you build your brand. The UI/design is unmatched by any other app at this price point (especially "out of the box") which is really important when establishing trust and strengthening brand recognition. I would definitely recommend trying them out (especially if you have a small team)!
Thanks for sharing your kind words! We're so happy that you chose us, and are seeing value already! 🥰
AMAZING APP. All apps should be like this one. If I could give them 100000 stars I would