Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,669)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Nice app ! Easy installation and pretty user friendly !
Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune
Joana was just amazing! She went above and beyond to explain everything to me with examples. It's the level of customer service you rarely see these days! Thank you Joana!
Thanks so much for the 5-star review! 🌟
We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.
A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.
Thank you thank you!
Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help
Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖
We'll be here if you need anything else at all 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Excellent program, already seeing results! Highly recommend!
so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe
It was great chatting with you today! We really appreciate you taking the time to leave a review. Thanks so much! We're so happy that you are enjoying Smile so far. Don't hesitate to reach out if you need anything 💛 Nicole
I have noticed that Smile application management/support is professional and works really hard to offer good customer service. The application is reliable, relatively easy to use and not very expensive. And, using it can make your brand stand out.
Thank you so much for your review, and for sharing your nice experience with the setup! We're so glad to hear that ✨
Excellent app! Excellent support!
Best user experience and even better customer support. totally recommend it, even with the free plan :)
Thank you so much for using Smile and for the 5-star rating! 😄