Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,669)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

November 27, 2015

Excellent program, already seeing results! Highly recommend!

Rubbermoon
United States
About 2 years using the app
August 25, 2022

so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe

frenchpharmacy.com
United States
About 2 years using the app
Smile.io replied August 25, 2022

It was great chatting with you today! We really appreciate you taking the time to leave a review. Thanks so much! We're so happy that you are enjoying Smile so far. Don't hesitate to reach out if you need anything 💛 Nicole

Edited September 27, 2023

I have noticed that Smile application management/support is professional and works really hard to offer good customer service. The application is reliable, relatively easy to use and not very expensive. And, using it can make your brand stand out.

Rejuva Fresh
United States
About 2 years using the app
Smile.io replied May 27, 2021

Thank you so much for your review, and for sharing your nice experience with the setup! We're so glad to hear that ✨

March 5, 2017

Excellent app! Excellent support!

Emacpearls
United States
About 2 years using the app
January 15, 2021

Best user experience and even better customer support. totally recommend it, even with the free plan :)

The Organic Republic
Spain
About 2 years using the app
Smile.io replied January 16, 2021

Thank you so much for using Smile and for the 5-star rating! 😄

October 12, 2023

Excellent company to deal with, they are so prompt at replying to any queries. I had recent dealings with Hannah and she went above and beyond to assist our query. Definitely would recommend.

Pet & Country
United Kingdom
About 2 years using the app
Smile.io replied October 13, 2023

Thanks for leaving a review! We agree that Hannah always goes the extra mile 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 22, 2016

great software so far... quick feedback / response to inquires thank you from @keephealthyinc www.keephealthyinc.com

Keephealthyinc
United States
About 2 years using the app
June 19, 2017

easy to install, easy to keep track of rewards, great app!

Shop Amabie
United States
About 2 years using the app
May 7, 2020

This app was really easy to install and customize even on the free plan. There are a few things I would like to do that aren't available on the free plan, I'm not quite ready to upgrade but even so, on the free plan I can reward points for social sharing, signing up and purchasing and reward vouchers for referrals which were the main things I was looking for. I have reached out to customer services with a couple of questions and they have been great, quick to respond and really helpful

Vida Eco Shop
United Kingdom
About 2 years using the app
Smile.io replied May 11, 2020

We love hearing about this kind of thing! Thank you so much for taking the time to share 💖 Please don't hesitate to reach out to support if we can help with anything else!

October 18, 2016

Easy to set up! I can't wait to see it all work out!

Bloom And Snow
United States
About 2 years using the app