Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Customer service was very quick to respond and resulted in customer having the issue figured out while still on the website. I dont usually have many questions, but what I like is a prompt response when I do.
Thank you so much for sharing your experience with our customer service team! We're so happy to hear that it was a quick/easy one 😍
The customer service is excellent! Very helpful and very understanding of my needs. Thank you so much Joshua and the team.
Thank you very much for your kind words! 😍 It was a pleasure speaking with you today, I am rooting for your success! 💸
Cheers,
Joshua - Smile Team 🧙♂️
Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊
Please do not hesitate to reach out again if you have more questions. Cheers!
Smile Team✨
Love this app! Our customers are more willing to come and buy now that they are rewarded each time. Couldn't have asked for a better rewards app. Easy to use and integrate.
Thank you for the five star rating! We really appreciate it! 😄
Best app for loyalty points. Very easy to setup and great features. Great support from the smile team.
Thank you so much for your review! 💖 Happy new year! 🥂
Customer service and support are great. The app is slick and very easy to use. Jade specifically was awesome when I had a question about how something worked. Quick and to the point! This app is worth every penny!
We appreciate your kind words! Thank you. We are so glad you find Smile easy to use. We also think Jade is super awesome. Let us know if there is anything else we can help you with :)
Love this app!
I had an issue with the app at first, being that we wanted to do something unique with it. I contacted support and Janelle did everything she could to help us! Not only did she fix our problem, but she gave us the ability to go way beyond what we had first intended to do!
Incredible support, incredible app, we will be upgrading to the paid features in the future!
Thank you so much for the kind words and five-star review. Our team is pretty awesome :)
Just getting started, but like how easy this was to set up and integrate!
A special thanks to Jade who has been a great help on Smile. I recommend this app for every e-commerce.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Just installed the app, and was mulling over the settings. Had some questions and got Maggie on the livechat.
Not only was she super responsive and speedy with her responses. She went out of her way to clearly troubleshoot the issues I was having. Seems like this will be the app to build rapport with my customers.
Awesome sauce! Thanks again Maggie!