Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,670)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

June 18, 2016

Great app that builds loyaltyy and thus revenue for your store!

The Parks
United States
About 2 years using the app
July 14, 2016

Very easy to setup; perfect for setting up our new online shop!

Soully Beauty
Canada
About 2 years using the app
November 14, 2021

Easy set up, great support. We use it for many of our Shopify clients and would recommend it to business who need a robust ecommerce rewards program. Looking forward to how the app evolves for Shopify markets and POS

Deep Creek Brewing
New Zealand
About 2 years using the app
Smile.io replied November 16, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

April 26, 2016

Easy set-up and easy to use. Great apps.

www.japanskin.com

Fenikse
Singapore
About 2 years using the app
November 3, 2021

Very good customer service fast and efficient. The customer rep agent took his time with me and made sure everything was well understood and had ideas on how to make everything work for me

Chasing Quilts
Canada
About 2 years using the app
Smile.io replied November 3, 2021

Thanks for sharing your kind words! 💛 Can't wait for your store to launch with Smile!

September 23, 2022

The customer service in amazing! I was having a hard time setting up my rewards program, and every time I have reached out they have been so helpful! Hannah, Lisa, and David are awesome!

Rockin D Designs & Sublimation LLC
United States
About 2 years using the app
Smile.io replied September 24, 2022

Thank you so much for taking the time to leave us this review! We also think Hannah, Lisa, & David are awesome 😎

May 24, 2016

Great app. Love it. Only thing i wish i could change the font and create link and place at home page instead of tab.

Dietarydepot
United States
About 2 years using the app
July 27, 2017

Easy installing and easy to set up! The team was super helpful, especially Maggie and Abby who helped me with feature set up that wasn't available unless I upgraded to the highest tier but they gave it to me anyways! I've never experienced such great customer service!

Emerald Duv
United States
About 2 years using the app
November 16, 2023

Great support got set up quick!

My Breeches
United Kingdom
About 2 years using the app
Smile.io replied November 18, 2023

Thank you so much for your kind review we are delighted we could help you! 💛

Best regards

The Smile Team

July 1, 2018

I've been so impressed by the level of support offered by Smile.IO. Thanks Roel for answering all my questions! Our customers love our rewards program and it does a great job in encouraging repeat purchases.

Happyskincare
Australia
About 2 years using the app