Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

December 8, 2021

This app is wonderful. Easy to install, super easy to acces and understand for the client. And the people from the app are super responsive and helpful when you have questions.

Kassonade et compagnie
Canada
Almost 2 years using the app
Smile.io replied December 9, 2021

Thank you for your wonderfully kind feedback about our app and the team 💛

September 6, 2016

Just started using, but I'm very happy so far. Seems very easy

Dock Yard Apparel
United States
Almost 2 years using the app
July 24, 2018

Had an issue with my rewards pulling up on my POS. Customer support (Maggie) took care of me and I couldn’t be happier!

Scotlynns Closet
United States
Almost 2 years using the app
July 13, 2023

Lisa was so helpful and attended to my questions perfectly about Smile plans and integrations. I am very grateful for all the solutions she provided. Thank you so much Smile Team!

The Lavendaire Shop
United States
Almost 2 years using the app
Smile.io replied July 15, 2023

Thank you so much for taking the time to leave this review & for all your kind words! 🤩 It was a pleasure chatting with you 💛

Lisa - Smile Team ✨

Edited February 27, 2024

INSTANT ROI.
This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit.
Great service - fast response, NOT ai bots, REAL PEOPLE!
In doubt? Many users WILL use the referral/cashback.
For reference, about 10% of our users use referral, and 30-40% use the cashback.
An easy implementation with a clear benefit for biz owners.

BestPerfume.Store
Singapore
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :)

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited July 23, 2021

Great app, love it, it really helps me with my customers and to see how far my store has come and improving!

Staxx & Packz
United States
Almost 2 years using the app
Smile.io replied October 11, 2019

Thanks for your review! We're so glad to hear that our app is helping your business :)

May 13, 2016

Just started this with our site, and love how much it caters to a younger audience with all the social media integration.

Soulpro
United States
Almost 2 years using the app
November 29, 2021

Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!

Miniweight
France
Almost 2 years using the app
Smile.io replied November 30, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

June 15, 2019

I love this app! Smile has helped us establish a foothold in the market, while continuing to generate repeat customers and empower us to keep growing.

Q3EGEAR
United States
Almost 2 years using the app
Smile.io replied June 17, 2019

Thank you for the five-star review! We love small businesses! :)

March 25, 2017

Fairly easy to integrate. Still in the beginning stages but easy to understand and hop on board with!

Built Not Bought Apparel
United States
Almost 2 years using the app