Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 9, 2016

Excellent product and customer service. Fantastic product support with real people.

Krissyonline
United Kingdom
Almost 2 years using the app
August 24, 2016

Exactly what I was looking for in a loyalty program for my site. After a short setup, Sweet Tooth takes care of it for you. Thanks Sweet Tooth!

Capital Sneakers
United States
Almost 2 years using the app
March 22, 2017

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Flsneaks
United States
Almost 2 years using the app
Edited March 15, 2024

Today I had the pleasure of having Lisa provide support regarding Smile's integration with Klaviyo. Klaviyo has updated their API situation, and I wasn't sure what needed to be done with Smile. Not only was Lisa's support timely and helpful, she actually did make me smile with her lovely personality. Great way to end the week!

Helen Jon
United States
Almost 2 years using the app
Smile.io replied April 22, 2022

Thanks so much for taking the time to leave a review, so happy that you are having a great experience :) Thanks for the kind words - Jade <3

November 10, 2020

Its really an amazing reward programme. Got used to it in just one day and has all the features required in decent review programme. Team is very agile and responsive. Just one thing to improve. The tier functionality is a basic feature and should be a part of 199$ plan.

Brillare
India
Almost 2 years using the app
Smile.io replied November 12, 2020

Thank you for the five-star rating! We really appreciate it. We also appreciate your candid feedback, and will share this with our team. Thanks for using our app! 😊

August 17, 2017

We just start using it and customer love getting points and spend them

Two Little Pumpkins Props More
Mexico
Almost 2 years using the app
December 6, 2016

Great app and fast support with easy to follow, user friendly guidance!

Little Co Nz
New Zealand
Almost 2 years using the app
Edited May 1, 2024

Very good service team

zak.com
United States
7 months using the app
Smile.io replied March 22, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

October 18, 2023

soooo good!!!!

moodytiger
Hong Kong SAR
Almost 2 years using the app
Smile.io replied October 20, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

April 22, 2016

Loving it so far! very user friendly

Raspberyl Designs
United States
Almost 2 years using the app