Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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I love this app, both as a consumer and store owner. The rewards program provides a great incentive to our customers, and rewards them for coming back and shopping with us! Their customer service team is amazing, they are so easy to connect with, resolve issues quickly, and just go above and beyond to make your experience with them great! We will always use them for our rewards!
Thank you so much for your lovely review! 💖
We're so glad to hear that you're loving our app :)
The app works well, you have limited customization without paying for at least the $49/month option, but the app definitely does what it promises and in a relatively easy to navigate way. Big fan so far, excited to see how it helps our bottom line!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Great customer service! Good for any ecommerce operator looking for a no worries customer referral or loyalty program.
We're so happy to hear support was able to help! Thank you for your kind words and taking the time to leave a review <3
This is an exceptional service to increase loyalty to your business. And, the free plan is perfect to help us make a great deal of money before giving some of it back.
Thanks so much for the review 🌟 We're excited for your launch and we're here to help you boost customer engagement 🚀
It was phenomenal, love how fast and friendly Lisa was. It was very refreshing and I am grateful for her quick help.
Wow! What a lovely review 😍 Thank you so so much for your super kind words—it was an absolute pleasure chatting with you today 😊
Lisa - Smile Team ✨
The team at Smile were very attentive and helpful in assisting us to get the best out of the app, and enable more benefits for our customers.
Thank you so much for the review! We hope you have a great experience using the app. If you have any questions at all don't hesitate to reach out to our team. 😄
Has been amazing for our customers. The customer service is phenomenal. We spent a lot of time researching the best option and chose Smile. We're happy with the results. Just wish the pricing for the larger plans wasn't so expensive. Pricing keeps us from upgrading.
Thank you so much for your candid feedback here! 🙏This definitely helps improve our product and pricing to continue to help small businesses grow!
Customer service has always been super helpful with my enquiries and issues. Matters are resolved quickly as well with quick follow ups. It helps with the response time for the customer service for my brand as well.
Thanks so much for sharing your kind words! 💛
great service , easy to use , i used reward points in the past but they was not a s easy to setup as this
Thank you for sharing your kind feedback! It's awesome to hear that you got set up quickly - we look forward to seeing your results! 🐖
Customer service is awesome! I enquired about something and the customer service team went above and beyond to solve my issue. Really friendly people!
Thanks so much for the review 🌟 Happy to hear our lightning fast support got you the help you needed! ⚡️🤩