Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

July 11, 2023

Lisa helped me quickly and answered my questions! Plus she messaged cute gif pictures in our conversation to say hey!

Lucky Catch Boutique
United States
About 2 years using the app
Smile.io replied July 13, 2023

Thanks so much for taking the time to leave this kind review! It was a pleasure chatting with you 😊

Lisa - Smile Team ✨

May 18, 2016

So far so good! Easy to use and great layout and pricing. Highly recommended!!

Millies Paws
United Kingdom
About 2 years using the app
July 29, 2017

Looks pretty great! Just wish the next highest plan wasn't $59

Brocksboxbreaks
United States
About 2 years using the app
January 18, 2016

Great marketing tool, would definitely recommend to anyone who is focused on customer retention. Very easy to use!

Getfitsupplements
Australia
About 2 years using the app
January 6, 2023

We have been using Smile on multiple stores that we run and they have been amazing. Customer support has also been spot on. When it comes to "apps" it is VERY hit and miss. Dealing with Smile is completely "hit". Have no worries, they will treat you well and the software will function exactly as expected.

The Bat Witch Cavern
Canada
About 2 years using the app
Smile.io replied January 9, 2023

We're so happy that you've had such success with Smile! All we want is to support business owners like yourself. Thank you so much for this review. We wish you the best of luck with your stores 🚀

February 15, 2024

Amazing service and such a short turnaround time when responding to an online chat. Well done!

Eco Diva Natural
South Africa
Almost 2 years using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

May 11, 2022

Very helpful app and customer support team - go JADE!!! Prompt responses and helpful solutions. App never gave any issues too.

BETA5 Chocolates
Canada
About 2 years using the app
Smile.io replied May 11, 2022

Thanks so much for leaving a review! It was a pleasure assisting you today :) <3

January 16, 2024

Very helpful and responsive customer service chat.

Die With Your Boots On
United States
Almost 2 years using the app
Smile.io replied January 17, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

December 8, 2019

I just installed the app and so far so great. It was easy to set up and understand what I'm offering. Some rewards programs can be a little confusing not only to set up, but to fully grasp what shoppers have to do to earn and spend. NOT the case here! Love it. I'll have to come back and review once my shoppers begin earning and using their rewards.

K. LaMoura Boutique
United States
About 2 years using the app
Smile.io replied December 9, 2019

Thank you for the five-star rating! We're glad you're finding Smile easy to use 😄

January 27, 2017

We've just been playing with a few online items for sale, but we can already tell that Sweet tooth will be a great addition to our store, just Awesome!

Studio Print Design
United States
About 2 years using the app