Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,608)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.
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Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
utstanding Support and Customer Engagement
We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.
Recently, we had a concern regarding bulk points editing, and I must say, Hannah was absolutely amazing in assisting us. She handled the issue with professionalism and efficiency, providing clear solutions and walking us through the process. Her support ensured that everything was resolved smoothly, and we truly felt valued as customers.
It’s this kind of personalized, responsive support that makes a real difference in enhancing the overall user experience. Thank you, Hannah, and the team for always being so attentive and helpful!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Easy to use, easy to adjust and our customers use the app with a "smile". I had some questions about users and customer service has been a great help. Thanks Hannah! I
Thank you for leaving this lovely review! We are so glad you find the app easy to use and it makes your customers smile!
An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Happy with Smile's customer service. They always come back to me quickly and offer a good solution.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.
Thanks for taking the time to rate us 5 stars!
Smile Team✨
Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lisa was super helpful and very friendly. She was able to send screenshots and we figured out the issue and resolved it quickly!
Thanks so much for taking the time to rate us 5 stars! 🤩
I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Good app makes it easy to reward customers. Customer service is especially helpful and very responsive. Thanks to Cole for his help with my questions!
Thank you for your 5-star review! We are always happy to help!
Smile Team ✨