Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,629)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.
Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!
Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.
Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!
The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.
hank you so much for taking the time to leave this review! We really appreciate it 💖
I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.
I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Online support is great, still getting head around the app and how to make it worth our customers while as well as creating ease of use for staff.
Thank you for your review, please reach out to our support team if you have any questions, to make sure you're getting the most value out of Smile!
Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.
Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.
Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
several agents replied to my questions quickly very friendly and helpful even for a basic plan user...
Thank you for taking the time to review Smile! We really appreciate it 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
Smile Team ✨