Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,652)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Smile makes creating a rewards program easy!
They also helped me to figure out how to implement one for my in-person pop-ups. I wish they had a more "entry-level" plan with more features but overall I am super happy!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Smile.io's Customer service was best of the best. Shelby was quick, responsive, helpful, kind. Thank you!
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I had the pleasure of working with Shelby from the Smile.io support team, and I couldn’t be more impressed. Shelby was incredibly helpful, responding quickly and guiding me through the issue with ease. Thanks to her clear communication and quick resolution, we were able to solve the problem in no time. A big thank you to Shelby for providing excellent support!
Thank you for taking the time to leave us a review and for such kind words! It was great working with you. ☺️
- Shelby
We are starting to work with Smile as we think they provide a great solution, but where we think they are excelling is on their customer support!! Shelby has been of a great help and we are sure that we will stick with them for long time. Thanks!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩
I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!
Love this company to reward loyalty to my customers!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.
hank you so much for taking the time to leave this review! We really appreciate it 💖
Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.
Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!
We just finished setting up and launching a Smile rewards program! The Smile team has been super helpful and quick to respond with any questions we have had. The program was very straight forward and there are so many resources that Smile offers to help you along the way. Happy to report that it's been a huge success with our clients!
Thank you for taking the time to leave us a 5-star review! 🤩
Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.
Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!
I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨