Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 29, 2024

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
United Kingdom
Over 4 years using the app
Smile.io replied November 30, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

November 10, 2024

Wonderful service. And super quick!

Bespoke Letterpress
Australia
Over 5 years using the app
Smile.io replied November 11, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 7, 2024

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
Canada
Almost 4 years using the app
Smile.io replied December 9, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

December 16, 2024

Shelby was fantastic!!

Williams Knife
United States
Over 3 years using the app
Smile.io replied December 17, 2024

Thanks for leaving a review! We agree that Shelby is indeed fantastic 💖

Don't hesitate to reach out if you have any further questions 😊

Smile Team ✨

November 5, 2024

Speedy response time - Lisa was very helpful!

Miracle 10
Canada
About 6 years using the app
Smile.io replied November 6, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 13, 2024

My customers love this and I've been using it for years! Special thanks for Cole Breivik for his super quick responses!

Arabic Book A Month USA
United States
About 5 years using the app
Smile.io replied November 15, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩

- Smile Team ✨

November 17, 2024

Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

BAIE Wines
Australia
Over 4 years using the app
Smile.io replied November 20, 2024

Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!

December 4, 2024

Was able to resolve the issue immediately

Bums and Roses
United States
Over 3 years using the app
Smile.io replied December 6, 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

December 2, 2024

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
Canada
Over 3 years using the app
Smile.io replied December 3, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 22, 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Liber & Co.
United States
Over 3 years using the app
Smile.io replied November 24, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨