Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,543)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited November 6, 2024

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

House of Leon
United States
18 days using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

September 26, 2024

Lynn from customer support is very helpful and quick to react.

APTYCA
Italy
About 2 months using the app
Smile.io replied September 27, 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

August 15, 2024

Customer service is prompt, professional, and they help from a growing company perspective.

Airthereal
United States
Over 1 year using the app
Smile.io replied August 17, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

August 19, 2024

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Pawsync
United States
About 2 months using the app
Smile.io replied August 21, 2024

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨

October 25, 2024

Smooth setup and seamless execution of dispersing and redeeming points for our customers!

YoColorado
United States
9 days using the app
Smile.io replied October 28, 2024

We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.

August 29, 2024

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

Long Live Sasha
United States
1 day using the app
Smile.io replied August 30, 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖

Shelby - Smile Team ✨

August 12, 2024

Great app and excellent customer service.

Red Mills Store
Ireland
Almost 4 years using the app
Smile.io replied August 15, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

November 16, 2024

Excellent service à la clientèle

Surplus
Canada
10 months using the app
Smile.io replied November 20, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

July 11, 2024

Lynn is always helpful and helps me get the information I need promptly.

Book Beau
United States
Almost 7 years using the app
Smile.io replied July 16, 2024

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

July 17, 2024

The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.

Amanda Klein
United States
Over 1 year using the app
Smile.io replied July 19, 2024

We are pleased to hear you find the app easy to use! We look forward to watching your program thrive, thanks for the lovely review :)