Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,645)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 31, 2024

Prompt customer service

Erstwilder
Australia
Over 4 years using the app
Smile.io replied November 2, 2024

Thank you for the 5 star review! 🙌

- Smile Team ✨

September 25, 2024

Jonna is great. Solved my problem quickly. Great app Great Jonna

Matein
United States
Almost 2 years using the app
Smile.io replied September 27, 2024

Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂

Lynn - Smile Team✨

September 26, 2024

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
Portugal
4 days using the app
Smile.io replied September 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 6, 2024

Great support, Mr Cole provided quick help and retained a satisfied customers

Store 974 | ستور ٩٧٤
Qatar
Over 4 years using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

December 13, 2024

Great customer service

Noted Stationery
Canada
5 months using the app
Smile.io replied December 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

September 10, 2024

Quick and easy to reach customer service.

Les Ateliers Quilt et Coton
Canada
Over 3 years using the app
Smile.io replied September 13, 2024

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

October 28, 2024

Great Customer Service!!

BrownButterBeauty
United States
Over 1 year using the app
Smile.io replied October 30, 2024

Thank you so much for 5 stars!

November 16, 2024

Excellent service à la clientèle

Surplus
Canada
10 months using the app
Smile.io replied November 20, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 22, 2024

Excellent customer service

Look What KD Did!
United States
7 months using the app
Smile.io replied October 23, 2024

Thank you for your review! We are glad to hear you had some great support from us :)

December 16, 2024

Excellent customer service! Easy to use app!

NEW ZEALAND BED COMPANY
New Zealand
8 days using the app
Smile.io replied December 19, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖