Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 1, 2024

Quick, professional, helpful and excellent service! I can highly recommend Lynn P from Customer service. I will definitely recommend Smile Loyalty and Rewards to other website owners. Thanks

Nourishing Ecology
Australia
Over 6 years using the app
Smile.io replied August 3, 2024

We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)

September 4, 2024

Great to work with, thank you

Easy To Grow Bulbs
United States
Almost 7 years using the app
Smile.io replied September 5, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 29, 2024

easy to use, responsive support, great

Pepa London
United Kingdom
About 1 year using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 5, 2024

Great customer service. Thank you!

Thomas Clipper
United Kingdom
About 1 month using the app
Smile.io replied December 7, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 23, 2024

Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!

Giant Sports Cards
United States
26 days using the app
Smile.io replied October 24, 2024

Thank you for taking the time to leave us a review & rate us 5-stars! 💖

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

September 5, 2024

Thank you so much to Lynn P. for being so thorough and quick in helping me out as if it were her own work. Great customer service!

Daniel's Truth
United States
3 months using the app
Smile.io replied September 7, 2024

We smiled reading this review! Thank you so much :)

August 7, 2024

Very smooth experience with Smile throughout. Jade has been especially helpful and really quick to offer advice, coming up with great suggestions.

MuckbootUK
United Kingdom
About 2 years using the app
Smile.io replied August 9, 2024

We are so glad to hear your experience has been smooth - thats what we aim for! We also think Jade is pretty great :)

September 8, 2024

Give Karen a raise! Super efficient and helpful service ♥️

& Again
New Zealand
Over 3 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

September 11, 2024

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

LCB REWARDS
United States
3 months using the app
Smile.io replied September 13, 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

September 19, 2024

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
United States
Over 5 years using the app
Smile.io replied September 22, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨