Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,645)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 27, 2024

I got the free version and is so easy to use. Customer service is ready to help you every time you need.

aeCore® Backers
United States
About 2 years using the app
Smile.io replied August 29, 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ The Smile Team ✨

August 21, 2024

Support team is helpful and responsive! They reply promptly on our issues/requests and always strives to provide a solution that helps our business :)

Definitely the top loyalty program apps in the market.

Special thanks to Lynn for helping on our billing/account related requests, as well as Hannah, Andrea and team for providing the necessary data requests.

Rider Shop PH
Philippines
Almost 3 years using the app
Smile.io replied August 23, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

October 31, 2024

Prompt customer service

Erstwilder
Australia
Over 4 years using the app
Smile.io replied November 2, 2024

Thank you for the 5 star review! 🙌

- Smile Team ✨

November 1, 2024

having the best experience with this Smile .

Newmailuxe
India
21 days using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 13, 2024

Great customer service

Noted Stationery
Canada
5 months using the app
Smile.io replied December 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

September 10, 2024

Quick and easy to reach customer service.

Les Ateliers Quilt et Coton
Canada
Over 3 years using the app
Smile.io replied September 13, 2024

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

September 25, 2024

Jonna is great. Solved my problem quickly. Great app Great Jonna

Matein
United States
Almost 2 years using the app
Smile.io replied September 27, 2024

Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂

Lynn - Smile Team✨

September 26, 2024

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
Portugal
4 days using the app
Smile.io replied September 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 6, 2024

Great support, Mr Cole provided quick help and retained a satisfied customers

Store 974 | ستور ٩٧٤
Qatar
Over 4 years using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

October 28, 2024

Great Customer Service!!

BrownButterBeauty
United States
Over 1 year using the app
Smile.io replied October 30, 2024

Thank you so much for 5 stars!