Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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best loyalty app and Lisa is the best support. Thank you
Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩
Lisa - Smile Team✨
Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Thank you!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Smooth setup and seamless execution of dispersing and redeeming points for our customers!
We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.
Very good customer service :)
We smiled reading this review! Thank you so much :)
App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!
Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.
Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!
Yours in Loyalty,
✨ The Smile Support Team ✨
Amazing customer service.
Thanks so much for taking the time to leave a review! We really appreciate it 🙏
- Smile Team ✨
Very helpful support
Thank you for taking the time to rate us 5-stars! 🤩
Don't hesitate to reach out if you have any questions.
Shelby - Smile Team ✨
Great app and best support team,
Mack was good from supprt team
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
This is a loyalty program with tremendous flexibility that is easy to set up and amend and it keeps our clients happy as a value add in a competitive landscape. As a small business, I found the monthly fees to be steep once I hit the threshold to outgrow the free plan, however the customer service team was extremely supportive, diligent and creative in finding ways to help me to maintain the program.