Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,470)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 9, 2024

Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be.

Baraka Impact
Canada
24 days using the app
Smile.io replied August 10, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

August 26, 2024

best loyalty app and Lisa is the best support. Thank you

Lusso
Canada
7 months using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩

Lisa - Smile Team✨

September 4, 2024

Thank you!

Sudtana
Thailand
About 4 years using the app
Smile.io replied September 6, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

October 25, 2024

Smooth setup and seamless execution of dispersing and redeeming points for our customers!

YoColorado
United States
9 days using the app
Smile.io replied October 28, 2024

We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.

July 31, 2024

Very good customer service :)

Estado Natural
Mexico
Almost 6 years using the app
Smile.io replied August 2, 2024

We smiled reading this review! Thank you so much :)

Edited August 23, 2024

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
South Africa
19 days using the app
Smile.io replied August 20, 2024

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

October 9, 2024

Amazing customer service.

JAYD Swimwear
Australia
5 months using the app
Smile.io replied October 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

October 23, 2024

Very helpful support

Fresh Chameleon
United Kingdom
9 months using the app
Smile.io replied October 24, 2024

Thank you for taking the time to rate us 5-stars! 🤩

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

August 13, 2024

Quick and helpful support. I had the pleasure of talking to Hannah!

Happy Gut Life
United States
8 months using the app
Smile.io replied August 14, 2024

Thank you for your lovely review! I'm so glad we were able to assist you, I look forward to watching your program grow :)
-Hannah

August 15, 2024

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
United States
4 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨