Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
Refine
-
By rating
My site hasn't gone live yet but so far I am really impressed with everything. The app it's self has so many features which is awesome. Also, the customer service has been great so far. I had a question and Larry helped me out super fast. So far, my only gripe is that there isn't a rewards page template like Yotpo has. It would be nice if they offered one so I could have a rewards explanation page in addition to the lovely popup that they already have. I know I can create one but as a new user this is easier said than done. Overall though, this app has been great and the customer service has been killer!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
a useful APP that can meet our needs, thank Lynn for helping us to solve the placement problem
Thank you for your kind words we will pass them on to Lynn, We think she is awesome too.
Cheers
The Smile team
Great customer service with Joshua today! Clear, focused on my issue and even took the time to create 3 personalized videos for me to understand exactly what he was suggesting me doing on the app. Visuals always help! Thanks Joshua!
Thank you so much for taking the time to leave us a review! It was a pleasure chatting with you today, glad I was able to help! -Joshua 🧙♂️
Got love Smile: Rewards & Loyalty - easy to use and ability to match my store's design without a huge price tag! I needed some assistance recently and Maggie from support came to my rescue! :)
Thanks so much for your 5-star review! We're so glad to hear that Maggie was able to help 😊
Awesome app! Customers are using this app on a consistent basis with us. "Thank you" for developing such a wonderful app!
5 more stars added ***** listen! Nicole, Nicole, Nicole pleasant and informative and very professional at giving opinions and options she even go above and beyond to ensure i understand what's needing to be done, Smile let me tell you you have a great agent and also i love your reward program, I tried a few but they aren't so fluent and smooth like u guys. HIGHLY RECOMMEND!!!!
Thank so much for taking the time to leave a review, and for the kind words! We really appreciate it and are so glad that you are finding Smile smooth to use. It was great chatting with you today! 😄 - Nicole
Great app, easy to integrate, beyond over priced. They hold a bit of a monopoly on the market and they sure milk it.
Thank you for reaching out and for the valuable feedback!
This app is well thought out and has a great support team. It was easy to install and set up. We're excited to offer our customers this opportunity and see where it leads our company.
This app is perfect for getting verified customer reviews of products and creating returning customers through its rewards features. We have the free version and it's everything we were hoping for! The app is very easily customized which is important for a non-techie shop owner like me!
I am able to manually adjust rewards points, add/delete customer accounts, and can set any rewards earning/redeeming schedule I want with ease. Very nice!
Fantastic app - good customer service and it currently does everything we need to keep our customers coming back to us! Angie has been a massive help to use when we needed support.