Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 31, 2020

I really appreciate my customers. Bea's Bayou Skincare wants to give back to its customers and this is SO cool! Love it!

Bea's Bayou Skincare
United States
Over 2 years using the app
Smile.io replied November 2, 2020

Thanks so much for using Smile, and for the 5-star rating! 😄

May 12, 2016

Wow! Easy to setup and friendly customer service.

Shop Back East Boutique
United States
Over 2 years using the app
November 23, 2016

Great app, easy to use, hope it brings customers back!

Maryland Vinyl Decals
United States
Over 2 years using the app
September 16, 2016

I love using your loyalty app on my store. I have had tons of repeat business because people love the idea of getting rewards. This program really works!

West Michigan Finishes
United States
Over 2 years using the app
Edited April 14, 2022

Excellent Loyalty Platform with robust features and a wide range of integrations. Prompt response to queries and help from David and Joshua.

Pound Fabrics
United Kingdom
Over 2 years using the app
Smile.io replied February 4, 2022

Thanks so much for taking the time to leave us a review 🙌 and David is indeed the best! ✨✨✨

October 12, 2022

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

Phoebe Peacock
United States
Over 2 years using the app
Smile.io replied October 13, 2022

Thanks so much for leaving us a review! Hannah is pretty amazing!😍

Joshua - Smile Team 🧙‍♂️

April 3, 2021

I have been a smile fan for over 2 years, and I cannot praise them enough. The customer is fast, friendly and extremely helpful, the app itself is a work of art, and the integrations seamless. 10/10 would recommend!

Maple & Wattle
Australia
Over 2 years using the app
Smile.io replied April 3, 2021

Thanks so much for the 5-star review, Luana! 🌟Happy Easter!
-Joana

July 12, 2023

LOVE THIS APP! The team are super quick to respond at any query's we have - a shout out to Hannah, she gave us AWESOME marketing advice to incorporate with our customers - she is incredible!

By Dean Collections
Australia
About 1 month using the app
Smile.io replied July 14, 2023

Thanks so much for leaving a review. We really appreciate it! We think Hannah is awesome too. Don't hesitate to reach out if we can help you with anything else :)

March 16, 2022

A very useful and easy to use application. I highly recommend it and the support is great. very good for store

Tienda Illux
Mexico
Over 2 years using the app
Smile.io replied March 17, 2022

Thank you so much for taking the time to leave us this review 🦋

November 10, 2019

Absofreakinglutely good.....Must have for all stores.................................................

Devoted
India
Over 2 years using the app
Smile.io replied November 11, 2019

Thanks so much for the 5-star review! We're absofreakinglutely glad that you're loving the app! 😄