Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.
Thanks so much for leaving us a review! Hannah is pretty amazing!😍
Joshua - Smile Team 🧙♂️
I have been a smile fan for over 2 years, and I cannot praise them enough. The customer is fast, friendly and extremely helpful, the app itself is a work of art, and the integrations seamless. 10/10 would recommend!
Thanks so much for the 5-star review, Luana! 🌟Happy Easter!
-Joana
LOVE THIS APP! The team are super quick to respond at any query's we have - a shout out to Hannah, she gave us AWESOME marketing advice to incorporate with our customers - she is incredible!
Thanks so much for leaving a review. We really appreciate it! We think Hannah is awesome too. Don't hesitate to reach out if we can help you with anything else :)
A very useful and easy to use application. I highly recommend it and the support is great. very good for store
Thank you so much for taking the time to leave us this review 🦋
Absofreakinglutely good.....Must have for all stores.................................................
Thanks so much for the 5-star review! We're absofreakinglutely glad that you're loving the app! 😄
Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.
Thanks for taking the time to leave us feedback and help us make Smile better. We have reached out to you personally via email to help you with this.
Great team to help you get the most of Smile. Excellent guidance and speedy responding! Would highly recommend.
Thank you so much for taking the time to leave us this amazing review 💖
Just installed. Easy to set up. Let's see how it goes!
Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!
Thank you for leaving us a review! We agree - Joshua is pretty amazing! We're so happy he was able to help out!
Excellent app. Very easy to setup for 'non-tech' people.