Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 28, 2016

Just starting using Sweet Tooth. Its just amazing. Just love it

Luv2shopnz
New Zealand
Almost 2 years using the app
May 30, 2017

I hate that I can't update info on my phone! Otherwise works great

Gia Rose Handmade
United States
Almost 2 years using the app
November 14, 2023

I didn't want to upgrade my plan but needed to change a feature so Joana offered me a free month on the upgraded plan to help with my needs. Great customer service!

Munchie Mountain
United States
Almost 2 years using the app
Smile.io replied November 16, 2023

Hey there! Thanks so much for taking the time to leave us a review. We were so very happy to hear that Joana was able to get you set up with a trial month of a plan that fit your needs 🙂

We'll be if you need anything while playing around with the new features!

Yours in Loyalty,

✨ The Smile Support Team ✨

April 19, 2022

Super helpful and friendly customer service and an easy platform to use. Even the basic version delivers a decent level of usability. My ONLY gripe is it doesn't integrate with Recharge which is very frustrating.

Soulful Food Co
United Kingdom
Almost 2 years using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to share your feedback with us! We're working on updating the ReCharge integration - and we'll be sure to let you know when it becomes available! 💖

May 17, 2016

Love this app so far. Since our store, Taste Tea Naturals has just launched, we don't have the budget yet for paid apps. This app starts free and you only pay as you grow. Why can't everyone do this! Thank you for keeping the small business in mind! Only suggestion is to allow customers to earn points for signing up for your newsletter.

Taste Tea Naturals
Canada
Almost 2 years using the app
July 7, 2017

Great app. easy to use and a bonus to my shop!

Linserts By Linda
Australia
Almost 2 years using the app
August 16, 2023

Smile.io is a game-changer! This app seamlessly integrates with Shopify and has transformed our customer loyalty strategy. The customization options are fantastic, and the support team is top-notch. Highly recommend for any business looking to boost customer engagement and loyalty.

Exotic Wood Zone
United States
Almost 2 years using the app
Smile.io replied August 25, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers
The Smile team 💛

June 23, 2016

Helpful, informative and intuitive, a great app!

Creative Treasures Jewelry
Romania
Almost 2 years using the app
March 18, 2017

My customers love this system! I am still getting to know it and learning how to take full advantage of it, but so far it is an amazing option for my online store!

Otaku Anime Manga
Canada
Almost 2 years using the app
April 30, 2018

Great Customer Service and very easy to work with.

Run Everything Labs
United States
Almost 2 years using the app