Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 29, 2016

Very good, easy to set up. Wish the tab had more customization options though.

Palmetto Wood Shop Llc
United States
Almost 2 years using the app
July 24, 2016

So far I'm very happy with this app! Had my first two sign ups today. Until using this app I hadn't had anyone create an account!

Peace Love Hippie Vibes
United Kingdom
Almost 2 years using the app
April 18, 2016

I am looking forward to using Sweet Tooth and rewarding my customers!

Masterpiece Used Books And Music
United States
Almost 2 years using the app
December 2, 2015

can't wait to see how much more our customers will love it.

Verona Collection
United States
Almost 2 years using the app
April 12, 2016

Clean and easy interface. Smooth setup. Excited to see how this app performs.

Darqmatter Design
United States
Almost 2 years using the app
August 9, 2023

Had a slight problem and was sorted straight away. Jade was really helpful and managed to solve the problem in minutes which would have taken me hours

The Cornish Cheese Co
United Kingdom
Almost 2 years using the app
Smile.io replied August 10, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

November 9, 2015

very easy set up. customers are already taking advantage of this

The Velvet Closet
United Kingdom
Almost 2 years using the app
April 10, 2017

Seams like it has the right features to reward your loyal customers still trying to figure it all out

Combat Coffee Tea
United States
Almost 2 years using the app
August 29, 2019

I just started setting up smile and already have a few hesitations. The photos are required to be such a large size 1200 x 480 that they look very unprofessional in an email because the text in a 600 pixel frame. So you have to scroll in to get the full text cutting off the photo. The argument is they just changed it to the 1200 pixel size in order to give a better quality photo. You can get a great quality photo at 300 dpi. I won't be using the photo which is extremely disappointing!

Also, one of the reasons I choose to go with the Growth program was the ability to have control over the collections the customer can use the rewards on. But we have multiple collections. I want customers to be able to use their rewards on more than one collection, however, I can only choose one or all. I want to be able to restrict one. Why? This is not control, no one has just a couple of collections.

I'm going to try it out, but very skeptical at this point.

Watts Premier
United States
Almost 2 years using the app
Smile.io replied September 3, 2019

Thanks for reaching out! We're sending an email your way for further guidance. 🙂

September 21, 2016

Great App thanks
5fourteenhair.com

5fourteenhair
United States
Almost 2 years using the app