Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 7, 2017

Great app. easy to use and a bonus to my shop!

Linserts By Linda
Australia
Almost 2 years using the app
August 16, 2023

Smile.io is a game-changer! This app seamlessly integrates with Shopify and has transformed our customer loyalty strategy. The customization options are fantastic, and the support team is top-notch. Highly recommend for any business looking to boost customer engagement and loyalty.

Exotic Wood Zone
United States
Almost 2 years using the app
Smile.io replied August 25, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers
The Smile team 💛

June 23, 2016

Helpful, informative and intuitive, a great app!

Creative Treasures Jewelry
Romania
Almost 2 years using the app
March 18, 2017

My customers love this system! I am still getting to know it and learning how to take full advantage of it, but so far it is an amazing option for my online store!

Otaku Anime Manga
Canada
Almost 2 years using the app
April 30, 2018

Great Customer Service and very easy to work with.

Run Everything Labs
United States
Almost 2 years using the app
July 7, 2021

We use this app to help out with repeat customers. Being able to reward them is our goal and smile helps make that so easy! Everything is laid out very well and basically everything can be customize. Definitely the right choice for reward apps.

Fort Worth Fabric Studio
United States
Almost 2 years using the app
Smile.io replied July 8, 2021

Thank you so much for the 5-star review ✨ We guarantee that you will be seeing an increase in customer engagement and ROI as you go along.

May 8, 2016

Easy installation....Looking forward to use this app to its max use! :)

Firanji
India
Almost 2 years using the app
July 25, 2019

So easy to use!! I hope to increase my business by using loyalty rewards, I'm so happy it integrates into Shopify

Mountain Meadow Creations
United States
Almost 2 years using the app
Smile.io replied July 25, 2019

😃 Thanks so much for the five-star review, and for using our app!

October 1, 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

BRETT LAUREN
United States
Almost 2 years using the app
Smile.io replied October 5, 2020

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

November 11, 2023

Very helpful customer service and app seems to be working well!

West Berkshire Roastery
United Kingdom
Almost 2 years using the app
Smile.io replied November 14, 2023

Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)