Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Love this app. Its a great way to give back to all loyal customers!!
Just started using it and we had a couple customers sign up. We plan on using this tool as a way to retain and build our customer base. It is fairly easy to use and set up.
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
Nice app. Easy to configure :) I'll start making my customers benefit of their points.
Easy setup and can't wait to use
We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!
This app is perfect for the loyalty program and rewards system we were looking for! It's super simple to set up, easy to navigate, and it has a free version that works really well, which we LOVE!
Thank you for the kind words! We love to hear that we're able to help merchants of all sizes. We also really appreciate the 5-star rating! ⭐
Great app, I've used it for over a year and have had zero problems with it. Nearly all of my customers utilize it to some extend. You can customize it and anytime Ive needed help I've received a helpful quick response. Recommend.
THIS APP DOES NOT WORK FOR IN-STORE REDEMPTIONS. If you are a Shopify store owner and want to find an omni-channel solution for loyalty points, do NOT use Smile. It's become a huge hassle for our team as the customer points show up as "error" when trying to redeem.
We use the Smile rewards on our site suvo.co and it works great. It provides many options for earning as well as redeeming points. I wish it had points for giving product reviews with Shopify Product reviews app without needing external integration.
Thanks so much for your review ✨
This is really great feedback - thank you for sharing! I'll be sure to let our product team know about this :)