Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,671)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

July 7, 2021

We use this app to help out with repeat customers. Being able to reward them is our goal and smile helps make that so easy! Everything is laid out very well and basically everything can be customize. Definitely the right choice for reward apps.

Fort Worth Fabric Studio
United States
Almost 2 years using the app
Smile.io replied July 8, 2021

Thank you so much for the 5-star review ✨ We guarantee that you will be seeing an increase in customer engagement and ROI as you go along.

Edited March 24, 2024

I am immensely grateful for the exceptional service provided by the Smile.io team. Their assistance in handling my requests for downloading and sending information from the points transactions on a weekly basis was truly remarkable. The promptness of Eza, Joana, Maggie, Lynn, Andreandana, and others in sending the points and ensuring the accuracy and completeness of the information was highly commendable.

Rider Shop TH
Thailand
Almost 2 years using the app
Smile.io replied October 27, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

October 1, 2020

Full disclosure, I am a technology nightmare. What should be intuitive sends me over the edge. That being said, today Jobie and Brady (for the save) got me set-up and ready to go, despite my protestations that THEIR app didn't make sense - ha! Of course, it does, and Brady got me through it at the end feeling confident and ready to go...THANK YOU!

BRETT LAUREN
United States
Almost 2 years using the app
Smile.io replied October 5, 2020

Thank you so much for this lovely review! Brady and Jobie are quite awesome, we agree! :)

July 25, 2019

So easy to use!! I hope to increase my business by using loyalty rewards, I'm so happy it integrates into Shopify

Mountain Meadow Creations
United States
Almost 2 years using the app
Smile.io replied July 25, 2019

😃 Thanks so much for the five-star review, and for using our app!

July 17, 2016

Easy setup, will follow up with updated review in a couple of months.

Babykind Market
United States
Almost 2 years using the app
February 26, 2019

Great app, easy to set up and integrate with our other review and mail apps. Support was so extremely quick and helpful. Highly recommend.

Rojank
Australia
Almost 2 years using the app
Smile.io replied March 26, 2019

Our Support Team is pretty awesome! :) Thank you for the five-star review!

November 15, 2016

I am having so much fun with this app. I love everything about it and I was able to figure out some of the things I had questions about.

Www Jrazzcollction Com
United States
Almost 2 years using the app
August 24, 2022

We really love the Smile.io. The support is awesome! The UI of the Backend is clean and clear -> easy to set it up!

Licargo - Autopflege Shop
Germany
Almost 2 years using the app
Smile.io replied August 24, 2022

It was great chatting with you today! Thanks so much for taking the time to leave a review! We really appreciate it and are so happy to hear that you are loving Smile 💛 Nicole & the Smile Team

Edited August 19, 2021

Trying the free plan to earn and redeem rewards. Works well. Good customer service. Not yet tried the paid plan.

Käse
India
Almost 2 years using the app
Smile.io replied August 19, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

January 13, 2017

Does everything you could want it to.

Wood Sons
United Kingdom
Almost 2 years using the app