Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 8, 2023

We've been successfully using smile for a while and since we started focusing on rewarding our customers not only have sales increased but also the upsell

Mitchell Brands
United States
Almost 2 years using the app
Smile.io replied November 9, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

August 15, 2016

I absolutely love the rewards program. It was exactly what I was looking for!

Bloomingracebowtique
United States
Almost 2 years using the app
June 8, 2021

This is a really user friendly app for both myself to set up and the customers to use. It is exactly what I was looking for.

Bizzybcrafts
United States
Almost 2 years using the app
Smile.io replied June 8, 2021

Thank you so much for leaving us this lovely review! We're so glad to hear that you're loving the app 💖

January 28, 2016

Loving this feature on our website. I used to keep track of our rewards by hand and this makes things SO easy. Very easy to use and every appealing.

The Mushy Mommy
United States
Almost 2 years using the app
November 25, 2021

We LOVE this App! It is so easy to understand and very straight forward. The Customer service is out of this world--fast and efficient! David rocks! 100/10 recommend getting this app.

Shop Leopard Lily Boutique
United States
Almost 2 years using the app
Smile.io replied November 25, 2021

Thank you so much for such an awesome review!! We are thrilled you have had a great experience with our app and our customer service team, It really makes our day.

November 9, 2015

So far have only had it for 3 days, but already have 21 customers sign up and growing! Customers love the extra rewards & makes them come back knowing they have them saved. This is the only app that had an option for a free trial and a free membership with 500 customers. very easy to use dashboard & so far I am loving it!!

Rio Ritz
United States
Almost 2 years using the app
May 3, 2022

I'm reviewing the help I received this morning while setting up the app. It was a very thorough and warm service.
Thank you and I look forward to installing and seeing it all work.

Cremorne Street Bakers
Australia
Almost 2 years using the app
Smile.io replied May 3, 2022

Thanks so much for taking the time to leave a review! I am so glad that I was able to help you set up Smile :) It was a pleasure chatting with you are hope you enjoy seeing it all work! -Nicole

August 27, 2020

We're gearing up to launch with Smile on Shopify and are very excited. The onboarding process was one of the smoothest we've seen. Our rep, Andrea was fantastic, offering up best practices, helping us troubleshoot and making sure the program was customized to our specific needs. If this wonderful customer experience is any indication of the quality of work their dev team has put in, I'm sure we'll see success with this app. I highly recommend at least giving Smile a test drive.

EBY
United States
Almost 2 years using the app
Smile.io replied September 1, 2020

Thank you so much for your lovely review! We agree - Andrea is amazing! 💖

August 4, 2022

Incredible!! This app is so easy to use especially their free plan! Customer service is great. They respond so quickly. Highly recommend :)

Retea
Canada
Almost 2 years using the app
Smile.io replied August 4, 2022

Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Smile 🤩

💖 Lisa

November 20, 2022

Love love love this app!!! It works great, my customers can see real reviews from other customers. I especially like the fact that I can see the reviews before they are published to verify they are real reviews!

WitchTrash
United States
Almost 2 years using the app
Smile.io replied November 22, 2022

Thanks so much for taking the time to leave us this fantastic review! We appreciate it :)