Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,671)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support
Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛
We are so delighted to hear that you had great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
- Smile Team ✨
I have a problem with transferring plan from Global to Local stores, the service is so smooth and I just need to follow the instruction, she so patient eventhough it's a long and confusing process. Thank you to Hannah the one who assist me :)
Thank you so much for your review Amy, glad to hear the service was smooth! It was a pleasure assisting you - Hannah & The Smile Team :)
Perfect! Exactly what I've been looking for in a loyalty program!
One of our customers had trouble logging in and I reached out to Nicole. She was extremely friendly and helpful.
It was so great chatting with you today. I'm glad that we were able to help you! Thanks so much for taking the time to leave a review. It means a lot!
💛 Nicole
Very easy to set up, looking forward to seeing what results we get in store.
Excellent app for customer retention and very simple to install and customize. Took me about 10 minutes!
We try to make our app as simple and user-friendly as possible. :) Thank you for the five-stars!
Joshua really did an awesome job! all he does is a video clip and demonstrated where I can get the redeem coupons setup for both POS and online. Straight to the point - Clear, Concise and Effective. Would love all other CS to adopt. Within 5 mins i got my problem solved! Superb Joshua!!!
Thank you so much for your glowing feedback! We really do try to provide the best CS experience we can for our merchants and I am glad I was able to help quickly! 😄 Keep those wheels turning out in Singapore! 🚴 🏁
Cheers,
Joshua - Smile Team 🧙♂️
great app ! easy install ! will keep use it
Awesome customer service, brilliant company to deal with and ready to use! Would highly recommend to anybody… Joshua is fantastic...
Thank you so much for your kind and lovely review ❤️ We're glad that you're having a good time with our app and I'll make sure to relay your message to Joshua!
Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.
Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.
Hi there,
Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.
- Sarah and the Smile team