Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,526)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Great Customer support! Had a glitch on how our "Sweet Rewards" button was showing on mobile and Maggie took care of it very fast! I also had questions about the plans and where to customize and was provided with the details I needed to make our program more branded.
This app is helpful in getting customers involved in brand loyalty and earning points that goes toward $ and free merch. Thank you!
Excellent company to work with.
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
✨ The Smile Support Team ✨
I haven't really had a chance to fully use the app as yet but it was fairly easy to set up and when I ran into trouble I used the chat option to speak to Maggie who literally resolved the issue in two minutes.
Don’t recommend this app or this company, they charged me multiple times even after uninstalling and cancelling them. Which forced me not to be able to pay my overall bill. I was forced to pay them for a month service I didn’t use and they also charged me for August as well. Thieves
Thank you for the feedback! We've sent an email your way with some additional information to clarify.
really good loyalty and reward app up there. their free version have many useful features. Joshua is really helpful and gets answer all inquiry promptly and well.
We are so glad that you are enjoying the app and finding it useful 💛 We think Joshua is pretty great too and will let him know you appreciate his service!
Great rewards program. Many level options that work for any business! Their customer support team is fantastic as well!
Thank you for taking the time to leave a review, we really appreciate it : )
Awesome application and very easy to navigate!
I just started using Smile but so far I like it. A rewards program is perfect for my business and I can't wait for my customers to get rewarded for shopping with us. This is a great addition to my store!
Thank you so much for your lovely review! 💖
We're so glad to hear that you're loving our app :)
Nicole was wonderful. She got to the root of my problem within 3 messages and was very friendly. She even provided some videos for further assistance.
It was so great chatting with you today. Thanks for your kind words and for taking the time to leave a review. Let us know if you ever need anything else!
-Nicole