Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

May 2, 2023

Nicole was wonderful. She got to the root of my problem within 3 messages and was very friendly. She even provided some videos for further assistance.

Butter Pecan Bakeshop
United States
Almost 2 years using the app
Smile.io replied May 2, 2023

It was so great chatting with you today. Thanks for your kind words and for taking the time to leave a review. Let us know if you ever need anything else!

-Nicole

May 5, 2016

Easy to use interface with valuable assets.

Ollyy
United States
Almost 2 years using the app
March 31, 2016

Interesting and great app! The idea is superb, easy to install and easy to use. Come with many useful discount features. Definitely a must have!

Godspeed Innovative
Singapore
Almost 2 years using the app
April 9, 2016

Super easy and logic to use. Can't wait to see the results in the coming months.

Niko Ava
United States
Almost 2 years using the app
June 21, 2021

I am still just getting to know the App but so far it is very intuitive and easy to use with plenty of integrations, which I really like! The people are also very helpful when I had questions and they gave very detailed responses! :)

gitti
Germany
Almost 2 years using the app
Smile.io replied June 22, 2021

Thank you so much for this lovely review 💖
We're so glad to hear that the app's been intuitive and easy to use! Don't hesitate to reach out to support if we can help with anything :)

August 30, 2016

Love how simple it is. Even with the free version for those of us still growing, you can offer your customers/clients a lot. Great app! Thanks!

Nicole, Owner
All Zen Boutique LLC

All Zen Boutique Llc
United States
Almost 2 years using the app
February 21, 2023

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Claudia Dean World
Australia
Almost 2 years using the app
Smile.io replied February 21, 2023

Thanks so much for taking the time to leave a review. It was great chatting with you today. We are so glad you are loving Smile :) Don't hesitate to reach out if there is anything else we can help you with!
- Nicole & the Smile team

Edited September 24, 2024

Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.

The Doggie Shop
Australia
8 months using the app
Smile.io replied March 15, 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!

May 6, 2021

I just set this app up. It took me like a minute to do. I was bowled over by the awesome and sizeable reviews. And am looking forward to using this when my store goes live soon.

KANYEKA
Singapore
Almost 2 years using the app
Smile.io replied May 7, 2021

Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!

March 18, 2023

Smile works great and is easy to use for both customers on the front end and for staff managing it in the back end. Set up is pretty much set and forget but support are fast and helpful when needed.

HockeyStation
United Kingdom
Almost 2 years using the app
Smile.io replied March 20, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨