Smile Loyalty Referral Program

Smile Loyalty Referral Program

Reviews (6,695)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

November 17, 2016

Very easy to set up, looking forward to seeing what results we get in store.

Lswitch
United Kingdom
Almost 2 years using the app
March 8, 2019

Excellent app for customer retention and very simple to install and customize. Took me about 10 minutes!

Soy Republic
United States
Almost 2 years using the app
Smile.io replied March 26, 2019

We try to make our app as simple and user-friendly as possible. :) Thank you for the five-stars!

June 10, 2022

Joshua really did an awesome job! all he does is a video clip and demonstrated where I can get the redeem coupons setup for both POS and online. Straight to the point - Clear, Concise and Effective. Would love all other CS to adopt. Within 5 mins i got my problem solved! Superb Joshua!!!

Pro Cycle Bikes
Singapore
Almost 2 years using the app
Smile.io replied June 10, 2022

Thank you so much for your glowing feedback! We really do try to provide the best CS experience we can for our merchants and I am glad I was able to help quickly! 😄 Keep those wheels turning out in Singapore! 🚴 🏁

Cheers,
Joshua - Smile Team 🧙‍♂️

April 7, 2017

great app ! easy install ! will keep use it

Familoves
Hong Kong SAR
Almost 2 years using the app
January 8, 2024

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Rolling In Dough Bakery
United States
Almost 2 years using the app
Smile.io replied January 10, 2024

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

March 18, 2022

Awesome customer service, brilliant company to deal with and ready to use! Would highly recommend to anybody… Joshua is fantastic...

Harrogate Organics Company
United Kingdom
Almost 2 years using the app
Smile.io replied March 18, 2022

Thank you so much for your kind and lovely review ❤️ We're glad that you're having a good time with our app and I'll make sure to relay your message to Joshua!

May 27, 2016

Great and awesome!!!! This app help my store to retain my customers with their loyalty rewards

Toodlesshop
Malaysia
Almost 2 years using the app
December 7, 2022

Easy to set up, very user friendly. Unlike some apps I don't need help with this it just as simple as naming and going

Say It Back Tee's
United States
Almost 2 years using the app
Smile.io replied December 7, 2022

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖

Lisa - Smile Team ✨

August 10, 2017

This app is a MUST have for repeat business!!

Bubble6
United States
Almost 2 years using the app
Edited March 1, 2024

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
Canada
Almost 2 years using the app
Smile.io replied January 6, 2024

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team