Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,674)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 28, 2023

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Payton & Piper Boutique | A Pacific Northwest Clothing Company
United States
Almost 2 years using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave this review ✨

— Smile Team 💛

July 22, 2021

I've been using this app for my rewards program, it's super easy to use and they have a great support!

NewCo Beauty
United States
Almost 2 years using the app
Smile.io replied July 24, 2021

Thanks for the fantastic feedback! We're happy to hear that Petrit was able to help you with your loyalty needs 😄

November 11, 2023

Very helpful customer service and app seems to be working well!

West Berkshire Roastery
United Kingdom
Almost 2 years using the app
Smile.io replied November 14, 2023

Thanks so much for leaving a review! It means a lot to us. We are here to help if you need anything else :)

May 14, 2020

We had a little snafu with a customer trying to take advantage of the referral link system and within 3 minutes of being on a chat with the Smile team we had discovered the loophole, blocked the cheating customer, and set ourselves up for success in the future.

Every person we have contacted at Smile is professional, kind, and quick! This app is easy to use and to customize. We can't wait to grow with Smile!

The Sis Kiss
United States
Almost 2 years using the app
Smile.io replied May 19, 2020

Thank you so much for your amazing review 💖 We're so glad our support team was able to help.

Take care & stay safe!

August 23, 2022

I'm just getting started with Smile , trying to get a good foundation. Lisa answered my question very quickly and directly. When I asked a follow up that wasn't her area of expertise she quickly referred me to the team that should be able to help.

Drink Italian
United States
Almost 2 years using the app
Smile.io replied August 24, 2022

Thank you for leaving us a review! Lisa is a rockstar, so glad she was able to connect you with a solution! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

March 19, 2016

From the very first page, this app is so smooth and easy to use. This is the most helpful and polished app I've used with shopify yet!

Alber Road Childrens Wear
United States
Almost 2 years using the app
Edited December 19, 2016

What a wonderful app! So excited to launch our store with our HeyHealthy rewards programme in place. Take a look at the customisations we've put in place at www.hellowellness.co.uk

Hellowellness
United Kingdom
Almost 2 years using the app
August 13, 2016

Great application- easy to use and navigate interface. My customers seem to like it too.

100graces
United States
Almost 2 years using the app
February 7, 2023

Experience has been great so far. Support has been very helpful. Lisa especially has been a great help.

Set up is really easy.

HeatPressNation
United States
Almost 2 years using the app
Smile.io replied February 8, 2023

We're super glad to know you've had such a great experience using Smile! Thank you for taking the time to leave a review 💛

May 19, 2017

I love the functionality of this app. I also love the potential that it has and look forward to what it will become. It is definitely the most cost efficient rewards program that I found so far and it doesn't try to nickel and dime you into additional features.

Veranda 804
United States
Almost 2 years using the app