Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 30, 2021

I can't say enough wonderful things about this app! I love giving my customers a little something to show my gratitude! Works great. Highly recommend.

TKReusables!
United States
Almost 2 years using the app
Smile.io replied September 2, 2021

We're so glad to hear that you're loving our app 😭
Thank you so much for this lovely review and for your recommendation 💖

April 14, 2016

I just installed this app and it's really helpful in engaging my customers more in a unique way!

Tune Automotive
United Kingdom
Almost 2 years using the app
August 6, 2019

so far no problems , very easy to work with and install. we are looking foreward to seeing results .

Snedkerværktøj
Denmark
Almost 2 years using the app
Smile.io replied August 7, 2019

Thanks for using our app, and for leaving us a five star review! 🙂

Edited September 12, 2022

I am new still exploring hope it helps my ecommerce business. It is simple to install and the helpdesk is very helpful
The help centre is very helpful

BEAUT.
Singapore
Almost 2 years using the app
Smile.io replied September 9, 2022

Thanks for taking the time to leave a review! We really appreciate your kind words :)

February 21, 2024

Excellent company to work with.

SK8 Clothing
Canada
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

✨ The Smile Support Team ✨

May 20, 2016

Just added! Can't wait to see how well it does.

Kellyskloset3
United States
Almost 2 years using the app
September 27, 2023

We love using Smile for our loyalty program!

We worked with Hannah to come up with the best solution for our business and she was wonderful. Love the app and the people!

Evertone Skin
United States
Over 1 year using the app
Smile.io replied September 29, 2023

Thank you so much for your kind review we really appreciate it. 🙏 We think Hannah is pretty great as well :)

Please let us know if there is anything else we can do to help.

February 8, 2018

Great app, looking forward to having it in action on our site for longer

Nowhere Dublin
Ireland
Almost 2 years using the app
November 2, 2023

Very great customer service from Nicole M. when I needed help setting up my program! I am enjoying Smile very much!
KS - The Southern Decorista

The Southern Decorista
United States
Over 1 year using the app
Smile.io replied November 4, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Nicole 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨

October 24, 2019

I very much appreciate that it is free and that you get a lot in the free program. At first glance, it seems that you only pay for the logos if you want to add some.

CNZ IMPORTS
Canada
Almost 2 years using the app
Smile.io replied October 25, 2019

Hey! Thanks so much for the positive review! We're so glad you're loving the app 💖