Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,547)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

September 16, 2019

Love the app and what it stands for. We want to reward our customers and this is a great way to do it. Using the free version, there are two things that are keeping this from being a 5 star app in our use with it.

We would love to reward our customers for leaving a review and that is unavailable to us at the moment. Second, during testing of the "Follow on [enter social media site here]", even if the user does not follow the page, the points are still awarded upon clicking on the button. Is there a way to audit and check against this? We want to make sure that we are rewarding for the outcomes we want to see for growth.

Otherwise, great work! Look forward to hearing back soon.

Vigour Cosmetics Inc.
Canada
About 1 year using the app
Smile.io replied September 17, 2019

Thank you so much for your review! We've sent you over an email with instructions on setting up rewards for customer reviews, and some more info on the social media points! :)

September 13, 2017

I've used it on 2 of my Shopify stores for almost 1 year now, so far so good

Airbladeusa Com
Canada
About 1 year using the app
August 3, 2016

Just installed it and am looking forward to seeing what it can do. Might have to upgrade the plan, not crazy about the tab...www.heydayfootwear.com

Heyday Footwear
United States
About 1 year using the app
Edited July 11, 2016

Sweet tooth has been working nicely so far! I had a little problem with the tab showing and sweet tooth fixed it immediately. Great app overall!

Agavespa Skincare
United States
About 1 year using the app
Edited July 19, 2016

Easy to set up and use... Customers seem to dig it. Good support.

Foodiggity Shop
United States
About 1 year using the app
March 15, 2017

its great thank you for all the help its very helpful

Stevie Rep Medgeman
United States
About 1 year using the app
September 17, 2016

Realmente me da todo lo que necesito para atraer a nuevos clientes...me gustaría que estuviera en español ya que mis clientes no todos saben inglés. Pero aparte atraerá nuevos clientes.

Booboorganics Com
Guatemala
About 1 year using the app
May 10, 2016

Awesome app that makes adding a rewards program to your storefront a breeze!

Nuffsaidcards
United States
About 1 year using the app
April 20, 2017

I wish there were a little more functionality with free accounts or a mid range priced account. I am a small one person business that distributes for another company so the pricing jump is a little intense for me. It would cost more than my shopify account to upgrade monthly. At the end of the day, the service has been easy to use! I am a new user and am happy so far! I did notice that I got rewarded for points without clicking the "share" link and also I wish there were a few other custom point entries bu all in all its good!

Athenas By Talia
United States
About 1 year using the app
June 27, 2016

Pretty good app! nice and easy to setup for people who aren't extremely technologically inclined.

Uncle Nicks Ejuice
Canada
12 months using the app