Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,444)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

Edited July 19, 2016

Easy to set up and use... Customers seem to dig it. Good support.

Foodiggity Shop
United States
About 1 year using the app
March 15, 2017

its great thank you for all the help its very helpful

Stevie Rep Medgeman
United States
About 1 year using the app
September 17, 2016

Realmente me da todo lo que necesito para atraer a nuevos clientes...me gustaría que estuviera en español ya que mis clientes no todos saben inglés. Pero aparte atraerá nuevos clientes.

Booboorganics Com
Guatemala
About 1 year using the app
May 10, 2016

Awesome app that makes adding a rewards program to your storefront a breeze!

Nuffsaidcards
United States
About 1 year using the app
April 20, 2017

I wish there were a little more functionality with free accounts or a mid range priced account. I am a small one person business that distributes for another company so the pricing jump is a little intense for me. It would cost more than my shopify account to upgrade monthly. At the end of the day, the service has been easy to use! I am a new user and am happy so far! I did notice that I got rewarded for points without clicking the "share" link and also I wish there were a few other custom point entries bu all in all its good!

Athenas By Talia
United States
About 1 year using the app
June 27, 2016

Pretty good app! nice and easy to setup for people who aren't extremely technologically inclined.

Uncle Nicks Ejuice
Canada
12 months using the app
April 9, 2017

trying to learn how to use it...so far its great!

Cute Little Soap Shop
United States
12 months using the app
March 9, 2017

I'm excited to try this app. Will try out in the next couple of weeks.

Trinity Naturals
United States
12 months using the app
August 17, 2019

I loved the app as it makes applying the discounts and promoting the rewards program much easier, however I've only left out the last star due to the app not having the option to earn x amount of sales per referral link equals free item, but rather they have it as both parties get $5 off. Please update the app with a counting system to reward users with a free item and you'll get 5 stars instead of 4 in my books!

Pure Meta
United States
12 months using the app
Smile.io replied August 20, 2019

Thank you so much for your review, and for the suggestion! We really value your feedback, and will send this over to our product team :)

September 21, 2016

KoopBrand.com is definitely enjoying this app! Very easy to use for our customers!

Katkoopstore
United States
12 months using the app