Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,543)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

July 16, 2024

Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!

Vinnie Louise
United States
Almost 3 years using the app
Smile.io replied July 18, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

November 7, 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Chthonic Star
United States
4 days using the app
Smile.io replied November 9, 2024

Thank you for your review! We appreciate you taking the time to leave it.

October 23, 2024

Very helpful support

Fresh Chameleon
United Kingdom
9 months using the app
Smile.io replied October 24, 2024

Thank you for taking the time to rate us 5-stars! 🤩

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

October 9, 2024

Amazing customer service.

JAYD Swimwear
Australia
5 months using the app
Smile.io replied October 12, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

August 28, 2024

Good app with great functionalities and the team is very helpful. Great service, thank you Lynn.

Botanic Blend
Netherlands
2 months using the app
Smile.io replied August 30, 2024

Thank you for the 5 star review! 🙂

Smile Team ✨

August 14, 2024

Very attentive and fast to our request.

niconeco zakkaya
United States
Over 6 years using the app
Smile.io replied August 18, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

July 26, 2024

Great, customizable user experience and great customer support! And they take feature requests so I'm hoping they grow with me :)

Fauna
United States
4 months using the app
Smile.io replied July 27, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

September 4, 2024

Thank you!

Sudtana
Thailand
About 4 years using the app
Smile.io replied September 6, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 21, 2024

Great customer service! Quick and detailed help from a great team.

Verve Wine NYC
United States
4 months using the app
Smile.io replied August 23, 2024

We smiled reading this review! Thank you so much :)

August 26, 2024

best loyalty app and Lisa is the best support. Thank you

Lusso
Canada
7 months using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩

Lisa - Smile Team✨