Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,644)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.
Thank you for this lovely review, we are really glad you found the support fantastic :)
Not seeing much response.
I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.
Thank you for your review! We are so glad Andreandana and Brandon were able to help you 💛💛💛
UPDATE 01/02/2025: Definitely a must to have! Upgraded our 4 stars review to 5.
Too soon to tell if this app would work for our business given we just installed it a few days ago. Out the box during the set up process we experienced some confusion with the theme. Some of the paid features seem to have been available for the free version, but then went away after setting it all up. So that created a bit of confusion and frustration given there's no specific mention in the help pages about it. Customer service was stellar in helping us navigate this. We may change our review later on but for now this is where we stand.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
It's very easy to use. the team was very helpful and guide me for everything I needed. I strongly recommend it
Smooth setup and seamless execution of dispersing and redeeming points for our customers!
We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
resolved the query quickly and with clear instructions . the team are super helpful!
Thank you so much for leaving us a review! It means the world to us 😊
Lynn - Smile Team✨
Very happy with the support! They go above and beyond and are very responsive.
Thank you so much for taking the time to leave this review!
We really appreciate it 💖
Don't hesitate to reach out if you have any questions,
Smile Team ✨
Today I received great service from Joana. She was very quick with her response time, friendly and very helpfull. We managed to fix the problem and was happy with the service. Thank you Joana
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨