Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,656)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

November 1, 2024

having the best experience with this Smile .

Newmailuxe
India
21 days using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 3, 2024

Good platform easy to use for us and customers
Customer service are very helpful especially Joana!

oneselfwellbeing
United Kingdom
Over 2 years using the app
Smile.io replied September 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

November 16, 2024

Excellent service à la clientèle

Surplus
Canada
10 months using the app
Smile.io replied November 20, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

Edited September 3, 2024

Lynn was very helpful! I had accidentally deleted my discount codes - she was able to provide me a CSV that I can use to recreate them.

ecoslay
United States
Over 4 years using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Lynn ✨

December 16, 2024

Excellent customer service! Easy to use app!

NEW ZEALAND BED COMPANY
New Zealand
8 days using the app
Smile.io replied December 19, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

October 28, 2024

Great Customer Service!!

BrownButterBeauty
United States
Over 1 year using the app
Smile.io replied October 30, 2024

Thank you so much for 5 stars!

August 27, 2024

I got the free version and is so easy to use. Customer service is ready to help you every time you need.

aeCore® Backers
United States
About 2 years using the app
Smile.io replied August 29, 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ The Smile Team ✨

September 25, 2024

Jonna is great. Solved my problem quickly. Great app Great Jonna

Matein
United States
Almost 2 years using the app
Smile.io replied September 27, 2024

Thanks for taking the time to leave this lovely review! So glad Joana was quick to solve the issue. Please do not hesitate to get back to us with any questions🙂

Lynn - Smile Team✨

October 22, 2024

Excellent customer service

Look What KD Did!
United States
7 months using the app
Smile.io replied October 23, 2024

Thank you for your review! We are glad to hear you had some great support from us :)

Edited November 6, 2024

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

House of Leon
United States
18 days using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨