Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 8, 2024

Give Karen a raise! Super efficient and helpful service ♥️

& Again
New Zealand
Over 3 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

August 7, 2024

Very smooth experience with Smile throughout. Jade has been especially helpful and really quick to offer advice, coming up with great suggestions.

MuckbootUK
United Kingdom
About 2 years using the app
Smile.io replied August 9, 2024

We are so glad to hear your experience has been smooth - thats what we aim for! We also think Jade is pretty great :)

November 1, 2024

having the best experience with this Smile .

Newmailuxe
India
21 days using the app
Smile.io replied November 4, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Edited October 10, 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
United Kingdom
4 months using the app
Smile.io replied September 27, 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

August 13, 2024

Great service, and even better app, one of the best reward programs out there!

Crystal & Stone
Australia
About 4 years using the app
Smile.io replied August 15, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

September 10, 2024

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Vervazi
United States
2 months using the app
Smile.io replied September 13, 2024

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

October 17, 2024

Easy to use UI and great customer support. I had a few questions upon first installing the app and Lynn cleared up everything for me. Love it so far!

Petit Anjou
United States
3 days using the app
Smile.io replied October 18, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

August 27, 2024

Lynn provided really great service, was super helpful and a pleasure to interact with. Very much appreciated. Thank you, Lynn!

Volair Pickleball
United States
12 months using the app
Smile.io replied August 29, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

October 28, 2024

Great Customer Service!!

BrownButterBeauty
United States
Over 1 year using the app
Smile.io replied October 30, 2024

Thank you so much for 5 stars!

October 22, 2024

Excellent customer service

Look What KD Did!
United States
7 months using the app
Smile.io replied October 23, 2024

Thank you for your review! We are glad to hear you had some great support from us :)