Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,645)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Excellent service à la clientèle
Thank you so much for the 5-star rating 💖
If you need any help, please do not hesitate to reach out.
Smile Team ✨
Excellent customer service
Thank you for your review! We are glad to hear you had some great support from us :)
Excellent customer service! Easy to use app!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.
Thank you for this lovely review, we are really glad you found the support fantastic :)
Not seeing much response.
UPDATE 01/02/2025: Definitely a must to have! Upgraded our 4 stars review to 5.
Too soon to tell if this app would work for our business given we just installed it a few days ago. Out the box during the set up process we experienced some confusion with the theme. Some of the paid features seem to have been available for the free version, but then went away after setting it all up. So that created a bit of confusion and frustration given there's no specific mention in the help pages about it. Customer service was stellar in helping us navigate this. We may change our review later on but for now this is where we stand.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
It's very easy to use. the team was very helpful and guide me for everything I needed. I strongly recommend it
Smooth setup and seamless execution of dispersing and redeeming points for our customers!
We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.
resolved the query quickly and with clear instructions . the team are super helpful!
Thank you so much for leaving us a review! It means the world to us 😊
Lynn - Smile Team✨