Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,624)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 11, 2024

We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)

42shops
China
4 months using the app
Smile.io replied August 13, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

September 4, 2024

Great to work with, thank you

Easy To Grow Bulbs
United States
Almost 7 years using the app
Smile.io replied September 5, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 13, 2024

Great customer service

Noted Stationery
Canada
5 months using the app
Smile.io replied December 15, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

November 16, 2024

Excellent service à la clientèle

Surplus
Canada
10 months using the app
Smile.io replied November 20, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

Edited October 10, 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
United Kingdom
4 months using the app
Smile.io replied September 27, 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

September 11, 2024

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

LCB REWARDS
United States
3 months using the app
Smile.io replied September 13, 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

Edited November 6, 2024

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

House of Leon
United States
18 days using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

September 5, 2024

Thank you so much to Lynn P. for being so thorough and quick in helping me out as if it were her own work. Great customer service!

Daniel's Truth
United States
3 months using the app
Smile.io replied September 7, 2024

We smiled reading this review! Thank you so much :)

August 20, 2024

Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!

TOG Partner Portal
United States
5 months using the app
Smile.io replied August 23, 2024

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

Shelby - Smile Team ✨

September 8, 2024

Give Karen a raise! Super efficient and helpful service ♥️

& Again
New Zealand
Over 3 years using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this wonderful review 💖
It was a pleasure assisting you!

Karen - Smile Team✨