Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 21, 2016

Great App thanks
5fourteenhair.com

5fourteenhair
United States
Almost 2 years using the app
September 29, 2016

Love this app. Its a great way to give back to all loyal customers!!

Meiamm
United States
Almost 2 years using the app
January 17, 2016

Just started using it and we had a couple customers sign up. We plan on using this tool as a way to retain and build our customer base. It is fairly easy to use and set up.

Virginia Outpost
United States
Almost 2 years using the app
April 17, 2016

Nice app. Easy to configure :) I'll start making my customers benefit of their points.

Newllcfl
United States
Almost 2 years using the app
October 17, 2018

We created our loyalty program with Smile. Our customers love it and the design is very easy for them to understand and navigate. I was experiencing trouble “spending” points through the POS but Maggie found the issue and fixed it for me within minutes! Very helpful customer service, definitely recommend. Thanks again, Maggie!

Flying V Mercantile
United States
Almost 2 years using the app
April 9, 2021

This app is perfect for the loyalty program and rewards system we were looking for! It's super simple to set up, easy to navigate, and it has a free version that works really well, which we LOVE!

Baby Blue Boutique
United States
Almost 2 years using the app
Smile.io replied April 9, 2021

Thank you for the kind words! We love to hear that we're able to help merchants of all sizes. We also really appreciate the 5-star rating! ⭐

September 8, 2016

Easy setup and can't wait to use

Iycc
United States
Almost 2 years using the app
November 25, 2017

Great app, I've used it for over a year and have had zero problems with it. Nearly all of my customers utilize it to some extend. You can customize it and anytime Ive needed help I've received a helpful quick response. Recommend.

Mae Inspirations
United States
Almost 2 years using the app
Edited November 4, 2020

We use the Smile rewards on our site suvo.co and it works great. It provides many options for earning as well as redeeming points. I wish it had points for giving product reviews with Shopify Product reviews app without needing external integration.

Suvo.co
India
Almost 2 years using the app
Smile.io replied November 9, 2020

Thanks so much for your review ✨
This is really great feedback - thank you for sharing! I'll be sure to let our product team know about this :)

December 28, 2020

We are very happy with the Smile app. Love the simplicity of it & the look on our online store. At the moment can't say that there is any improvements to be made to it.

Conquered Roots
United States
Almost 2 years using the app
Smile.io replied December 29, 2020

Thank you so much for your lovely review! Glad that you're loving it so far! Let us know if we can help with anything at all.
Happy Holidays! 💖