Smile Loyalty Referral Program

Smile Loyalty Referral Program

Reviews (6,696)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

August 17, 2017

We just start using it and customer love getting points and spend them

Two Little Pumpkins Props More
Mexico
Almost 2 years using the app
December 6, 2016

Great app and fast support with easy to follow, user friendly guidance!

Little Co Nz
New Zealand
Almost 2 years using the app
October 19, 2023

Jade was super helpful! Fast, quick and the best way to create incentive with our clients! Our clients enjoy their points and their interest has been growing day by day! Highly suggested! Thank you Jade and to the Smile Team!

Rapid Eye Darkrooms
United Kingdom
Almost 2 years using the app
Smile.io replied October 20, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 22, 2016

Loving it so far! very user friendly

Raspberyl Designs
United States
Almost 2 years using the app
February 7, 2018

Great work from the team, that's exactly what i need from a reward app

Caphetau
Vietnam
Almost 2 years using the app
April 4, 2022

Helpful support, keen on their users not only making revenue. Recommending them for starting a loyalty program easily.

SNOWHITE ARABIA
Saudi Arabia
Almost 2 years using the app
Smile.io replied April 5, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

Edited August 22, 2023

I had some questions and Lisa from the chat bubble was able to walk me through it and give me many options of how to do what I was trying to do. Thanks Lisa!

Apex Motor Supply Co
United States
Almost 2 years using the app
Smile.io replied April 23, 2022

Hi again 👋 It was a pleasure chatting with you today! I am so glad that you are loving Smile and we were able to help you out 😁 Thanks for taking the time to leave a review! -Nicole

August 24, 2016

Outstanding service and concept.

Hookupsales
United States
Almost 2 years using the app
August 26, 2020

Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!

ReThinkOil
United States
Almost 2 years using the app
Smile.io replied August 26, 2020

Thank you so much for taking the time to leave us this lovely review 💖
It makes us so happy to hear that your repeat transactions and traffic have increased! 💪

Edited September 13, 2024

Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!

Empress Athleticus
Australia
Almost 2 years using the app
Smile.io replied December 13, 2023

Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)