Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,674)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
Refine
-
By rating
Loving it so far! very user friendly
Great work from the team, that's exactly what i need from a reward app
I had some questions and Lisa from the chat bubble was able to walk me through it and give me many options of how to do what I was trying to do. Thanks Lisa!
Hi again 👋 It was a pleasure chatting with you today! I am so glad that you are loving Smile and we were able to help you out 😁 Thanks for taking the time to leave a review! -Nicole
Helpful support, keen on their users not only making revenue. Recommending them for starting a loyalty program easily.
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Overall Smile has been a great company/app to install and work with, I trialled a few different apps before happily settling on Smile. We've had over 2000 orders influenced by the rewards in the short time we've had the program. Customer service has been amazing, working with Hannah on a few small things and she has been a gem to talk with, she really is 1 in a billion to talk to! So helpful!
Thank you so much for your review - it's awesome to see how Smile is having an impact on your business! We are also so glad Hannah was able to provide you with some great service! We look forward to seeing your loyalty program grow :)
Outstanding service and concept.
Smile has been great to work with. Since implementing our loyalty rewards program about 18 months ago our repeat transactions have increased and so has our traffic from referred customers. We also use Campaign Monitor (formerly Conversio) as an integration and being able to include a customer's reward point status in our emails has been a major benefit. The team at Smile is always quick to respond and helpful, and we've enjoyed our partnership!
Thank you so much for taking the time to leave us this lovely review 💖
It makes us so happy to hear that your repeat transactions and traffic have increased! 💪
An excellent loyalty management app, customer service is prompt and proactively addresses customer issues, very good!
Thanks so much for the review and for calling us "excellent". We think you're pretty excellent too 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!
Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!
Cheers,
- Smile Team ✨
So far it has been really easy to use and setup. We were paying for a really expensive program but found this has all of the same features for a fraction of the price.
Thanks for letting us know you like what you see! Pricing is important to us, we want businesses to get the most value out of the program as they can 😁