Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,677)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

October 13, 2020

I've only used it for a few hours, but I'm pleased with it so far. It was easy to set up, and it's nice that you can choose to keep it very simple with a point system as a start and then, later on, add more features.

Oridays
Kenya
Almost 2 years using the app
Smile.io replied October 19, 2020

Thank you so much for choosing our app and for leaving us this wonderful review ✨

July 16, 2019

Enjoyed the several different modifications to make rewards unique to your store and the pop-up is a great feature. Easy to use and make any necessary modifications to customer accounts. Would highly recommend!

Wishes Candle Co
United States
Almost 2 years using the app
Smile.io replied July 16, 2019

Thank you very much for the five-star review! We're happy to hear that you're loving our app. 😄

June 16, 2022

Easy and simple quick and efficient support with my small problem. Definitely great to have on demand customer support!

Model Cars Houston
United States
Almost 2 years using the app
Smile.io replied June 16, 2022

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you today & glad we were able to solve the issue quickly & efficiently 💪🤩

💖 Lisa

May 14, 2022

Been using this app for years and it is great. Spoke to customer service for the first time today and they were very helpful and resolved my issue

Pulse Gallery
United Kingdom
Almost 2 years using the app
Smile.io replied May 14, 2022

I am glad you have been enjoying Smile for years and that we were able to help you out! It was a pleasure chatting with you today. Thank you so much for taking the time to leave a review. 💛 Nicole

May 18, 2021

This is app is useful to keep your customers happy about buying your products. Works perfectly and they have brilliant support who understand their merchant's needs and act accordingly. Highly recommend!

Bruvet
India
Almost 2 years using the app
Smile.io replied May 19, 2021

Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup, and you've gotten all the help you need from our support team 😁

May 31, 2021

Love this app so far! I thought adding a loyalty or referral scheme to my small online business would have been really complicated and Ive put it off for so long, Smile is so straight forward to set up I wish I had looked into it sooner- I'm looking forward to seeing the results and rewarding customers for their shopping!

Happy Tushy Co.
Australia
Almost 2 years using the app
Smile.io replied May 31, 2021

Music to our ears! I'm so glad to hear you found setting up your rewards program to be super straight forward - that's what we aim for. We can't wait to grow with you and store!

April 7, 2016

App functions very well. Support staff is amazing!

Sl Snack Shack
United States
Almost 2 years using the app
April 20, 2022

Great app, easy to set up for non-tech person :). Jade in support was very helpful, highly recommend.

GLAM DOLL
Ireland
Almost 2 years using the app
Smile.io replied April 20, 2022

Thank you so much for leaving a review, it was a pleasure helping you today :) -Jade <3

October 10, 2016

Great app for encouraging customers to engage with the store and return to shop more. I absolutely love using it at http://shop.growingupgoddess.com

Growing Up Goddess
United States
Almost 2 years using the app
January 22, 2018

love this app, great tool for making customers stay loyal to the brand. had a small issue with my discount codes but maggie was quick to help me resolve it, i didnt even have to do anything. she just fixed it. kudos!!!

Fortune Cookie Accessories
Philippines
Almost 2 years using the app