Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

September 18, 2016

Great app. Easy to setup and use!

Boobies123
United Kingdom
Over 1 year using the app
November 12, 2016

Why did I get this sooner!!?? Thank you!!

Bark Fifth Ave
United States
Over 1 year using the app
March 25, 2016

Great Apps very usefull and really used by customers. not easy to setup at the beginning but really great in result.
looks the result:
https://www.bestdealfishing.com/

Best Deal Fishing
Canada
Over 1 year using the app
October 19, 2021

Customer service was awesome! They patiently answered all 100 questions I had and were very helpful. I am super excited about getting started with Smile. The options this app offers cover all the bases. Couldn't ask for a better rewards app!

Jonny Boy Cookies
United States
Over 1 year using the app
Smile.io replied October 20, 2021

Thanks for letting us know you were able to get the help you needed! We've let our team know that you appreciated them. We're excited you'll be using the app in your store 🚀

Edited August 2, 2018

I'm using the free version of the app. I just had a customer place an order put they didn't receive any points for the action. I adjusted their total. But why didn't they get the points?

I sent the developer a question and in less than an hour they had looked into what had happened and fixed it for me.

Great customer service.

Twisted Lighting
United States
Over 1 year using the app
September 2, 2017

Extremely easy to use and set up. I had it out on LIVE on our site within 5 minutes. For a live look checkout our site, www.theliftbx.com. I couldn't be happier and will recommend to everyone looking for a loyalty program.

The Lift Box
United States
Over 1 year using the app
Edited April 10, 2019

The smile rewards app has helped create greater loyalty between me and my customers. Their customer has been nothing short of engaging and helpful. You can really see how their customer support cares for it's clients. I feel as if that is rare nowadays.

Keep up the great work Smile!

Special shoutout to Sam and Maggie for being extra nice and helpful!

Warrior Pins
United States
Over 1 year using the app
Edited September 20, 2016

Sweet Tooth has been a great program for my Northwest Beard Supply customers. 21 people have found it's value, and looks like they're liking what they see. So are we!

Northwest Beard Supply
United States
Over 1 year using the app
January 27, 2021

This is a great app that has a ton of functionality even on the free plan. It has differentiated us from our competitors.

Changing Seasons Shoppe
United States
Over 1 year using the app
Smile.io replied January 27, 2021

Thanks so much for the review 🌟So happy to hear you're getting great functionality out of our free plan, as well as an edge on your competitors!

September 29, 2020

the installation process was super simple and the rewards look great! They walk you through how to set up everything and already have default emails set up which is super helpful.

Surefire cases
United States
Over 1 year using the app
Smile.io replied September 29, 2020

Thank you so much for your lovely review! We're so glad to hear that the onboarding/setup process was simple :)