Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,677)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

August 5, 2021

It's simple to use with Shopify and Okendo integration. Customer service is responsive and friendly.

Spinster Sisters Co.
United States
Almost 2 years using the app
Smile.io replied August 7, 2021

Thank you so much for sharing! We're so happy to hear about your experience ✨

February 17, 2017

This App is Fantastic, Love how simple it is to reward my customers.
Thanks so much for such a great service

Horseup
Australia
Almost 2 years using the app
March 25, 2022

Highly recommend Smile Rewards & Loyalty, especially with such great customer service. Jade is ready to help with great service and education. Thanks so much, Jade for the awesome customer support!

Jade Empress Tech™
Canada
Almost 2 years using the app
Smile.io replied March 25, 2022

Thank you so much for the review! It's so appreciated. We're so glad to hear Jade was able to help out! 💛

January 19, 2023

I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)

Little Bird
United States
Almost 2 years using the app
Smile.io replied January 19, 2023

Thanks so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use and enjoying the free trial. Let us know if there is anything else we can do to support you in your ecommerce journey!
💛Nicole

August 23, 2016

Easy to install and easy to use--we got signups on the day we installed it (without any announcements being made)! Highly recommended.

Sotruecastilesoap
Philippines
Almost 2 years using the app
Edited November 23, 2018

I've Only Just got this app, But It is super easy to use and understand which I need!
And i think this is just what I need for my store I am so happy I found this

Show Berry Boutique
Australia
Almost 2 years using the app
Edited February 21, 2018

So far so good! Nice and straightforward setup. Maggie has been great with support :)

Clearspring
United Kingdom
Almost 2 years using the app
October 27, 2021

Smile.io is an easy app to navigate, and has provided a significant amount of extra benefit for our customers. On top of that, what makes it great is the live support chat. I don't stick with apps for long if the service isn't there, and Smile has been great in that regard.

Croix Valley Foods
United States
Almost 2 years using the app
Smile.io replied October 29, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

May 20, 2023

This app is so great and have a very friendly user-interface which separates this app from their competitors. Customer Support is also very good.

DMoose
United States
Almost 2 years using the app
Smile.io replied May 23, 2023

Thank you so much for taking the time to leave us a review. We really appreciate it. We are delighted you find our UI clear and easy to use. This is definitely one of our main goals. Please reach out if we can help with anything.

June 29, 2023

Hannah went above and beyond to help me with questions i had concerning upgrading and integrations. Her suggestions and help will allow us to enhance our UX across our website, mobile and mobile app. Thanks Hanna

RealGreek.com
United States
Almost 2 years using the app
Smile.io replied June 30, 2023

Thank you so much for your kind words! We really appreciate it and look forward to watching your loyalty program thrive with the new features! - Hannah & The Smile Team :)