Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 22, 2022

Great Customer Service & Quick responses when troubleshooting issues. So far so good with Smile loyalty points.

Anna's Garden, Home & Wellness
Canada
Over 1 year using the app
Smile.io replied July 22, 2022

Thanks for leaving us a review! You were a joy to chat with, I appreciate you! Best of luck with everything my friend! ☘️

Cheers,
Joshua - Smile Team 🧙‍♂️

October 18, 2016

So happy you all created this!

Moon Baby
United States
Over 1 year using the app
January 26, 2017

Well today was my first interaction with Sweet Tooth customer service and i must say it was 100% to my satisfaction. Abby was her name and she helped me out in every way possible. She had so much patience with me as im new to the program and was having a hard time uploading my files. She spent over an hour with my on chat and got what i needed done in the end. Abby went above and beyond to help me and i appreciate her and her efforts. I highly recommend their APP as well, works exceptionally great!! Thanks again Abby!

Stinkyphobia
Canada
Over 1 year using the app
November 3, 2017

We couldn't ask for more from a Rewards Program, tbh. They've thought of everything: VIP plans, Referral rewards, Behavior rewards...not to mention all notifications and layouts are fully customizeable. They also have an incredible support team. We love the app, and our customers love the rewards--a win win! Also want to give a special shout out to Katrina, our rep, who is thorough, patient, and extremely knowledgeable!

Shopncla
United States
Over 1 year using the app
Edited September 28, 2016

I'm very happy with the way it performs for my customers and us.

Brilliantk9
United States
Over 1 year using the app
Edited September 20, 2023

The app itself is intuitive, user-friendly, and has played a pivotal role in enhancing our customer loyalty and engagement strategies.

A special mention to Mackenzie, our main point of contact. She has been instrumental in ensuring that our integration went smoothly and our experience has been top-notch. Her knowledge, patience, and dedication have made all the difference. It's evident that she genuinely cares about our success, and her insights have been invaluable to our team.

Side Kicks
United Kingdom
Over 1 year using the app
Smile.io replied June 20, 2023

We appreciate your kind words! Thanks so much for leaving a review. :)

October 12, 2021

Fantastic app, customers are already signing up and earning their rewards. Great customer support, prompt replies when we had queries.

Off Your Leash
United Kingdom
Over 1 year using the app
Smile.io replied October 13, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

August 17, 2016

Just added Sweet Tooth to my shop and so far it looks and runs flawless! We're looking forward to seeing the sales improvement.

Wildandfreeproject
United States
Over 1 year using the app
Edited October 14, 2016

Awesome! Great rewards program for new customers and great for business.. My customers love the reward program.. thanks !!

So Cal Style Kids
United States
Over 1 year using the app
Edited August 31, 2016

Great app, recommend it Note that it would be great to receive an email each time a customer does an action....

Sweety Cats Boutique
France
Over 1 year using the app