Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 19, 2017

Best and easy to integrate and outstanding results.

Myactiveshop
Singapore
Over 1 year using the app
October 10, 2018

I have used this app for a couple weeks now and both I and my customers really like it! It is easy to set up!

Memories and Pastimes
United States
Over 1 year using the app
October 10, 2016

The great instructional videos made this so easy to install and configure. Great app!

Furminded
United States
Over 1 year using the app
January 25, 2017

My customers LOVE this program and we LOVE the program too!
Abby at SweetTooth helped us set up initially as well as maintain our account as needed. We appreciate the functionality and the support. WE RECOMMEND THIS APP!

Naturapetz
United States
Over 1 year using the app
May 1, 2021

the best loyalty App you can use with Shopify, the expertize available 24/7 for client, thank you Smile io Team :)

Jebnalak - جبنالك
Jordan
Over 1 year using the app
Smile.io replied May 1, 2021

Thanks for the review! Glad to hear you've found Smile to be amazing 🤩

July 15, 2017

This app is amazing, it's simple and it's powerful.
Keep up the great job.

Dmfcco
United Arab Emirates
Over 1 year using the app
Edited May 16, 2017

After having some glitches with the integration with my POS, the sweet tooth staff put in an extra effort to help me out and make it work for our shop!!! With the glitches fixed, it should work absolutely perfect! Sweet tooth ended up being easy to work with, understanding, and extremely accommodating. It is clear they are trying to provide customer's with the best support and make their app as user friendly and as functional as possible!

Sweet tooth's interface is easy to use, its simple to install, and the customer interface is equally user friendly. Our shop is excited to utilize this app to encourage repeat customers and reward or frequent shoppers!

Thank you Sweet Tooth! I appreciate all of the help you have given me the last couple of days!

The Gator Loft
United States
Over 1 year using the app
Edited April 12, 2022

Great app and great to integrate with other apps such as email sending providers. Customer service is top tier as well. Joshua and Nicola went above and beyond and really helped to explain everything in detail whenever I had a query. 100% recommend this app.

1Retro
United Kingdom
Over 1 year using the app
Smile.io replied April 7, 2022

Thank you so much for this amazing review! Joshua is the best! So glad to hear that you got the help that you needed 🤠 Don't hesitate to reach out to us whenever!

September 1, 2016

So far so good, it's too bad that the free option doesn't have that many choices.

Game Districts
Canada
Over 1 year using the app
August 22, 2022

Smile does a phenomenal job of making it seemless to award customers points/rewards for tasks, using integrations such as Jude.me allows for points to be awarded for reviews, which is exactly what we use the platform for. Big shout of to the wizard himself that is Joshua, what a great guy and brilliant customer service, he deserves a wand upgrade (pay rise) if it was up to me! Cheers Joshua, you took a boring ole' question and turned it into a fun response. Keep up the good work, keep doing you and don't stop! Godspeed brother

Jarmabox
United Kingdom
Over 1 year using the app
Smile.io replied August 22, 2022

Thanks so much for this magical review! ✨ It was a pleasure chatting, so stoked to hear such great feedback! Keep casting those spells and growing that rewards program my friend! 🌱>>🌳

Cheers,
Joshua - Smile Team 🧙‍♂️